Naturenet reported on 7 April about the problems with the former English Nature website. A fortnight later and it’s still broken – so what’s the story? Chris Moos, Natural England’s Online Communications Manager spoke exclusively to The Virtual Ranger about the problem. Chris explained:
The reason that the site has been taken down is that it was subject to a hacking attack. The hacker inserted a number of viruses onto the server which have caused us a lot of problems. We need to move the hosting environment to something more secure and this will take a bit more time. In the meantime if you or others require access to any of the content or services delivered by this website then please direct requests to our enquiries team firstname.lastname@example.org
So, no end in site, but a helpful offer of information. Not quite as quick as Google but it’s a start. However, hacking? Is it a credible response? ‘A hacker hacked my site‘ is actually a pretty poor excuse which for credibility in web terms, ranks only slightly higher than ‘The dog ate it, sir‘. Some people will use hackers as an excuse for other online misdoings, on the generally accurate assumption that the average person, encouraged by media hysteria, credits hackers with near god-like powers to bend the laws of physics. However, in this case it seems probable that Natural England is telling it as it is. People do hack into sites, especially big, old, unmaintained government sites such as this ex-English Nature one. And perhaps planting a virus would be considered a waggish prank. Actually rather than active hacking it’s more likely that a security vulnerability in the servers allowed a scanning worm to infect them – but the result would be the same. And it’s not all gloom. Chris Moos offers some good news:
We will be bringing the ex-English Nature, ex-Countryside Agency and ex-Rural Development Service websites into a new Natural England corporate site by September this year.
We look forward to that. Update: It’s all fixed now. Good work, the NE nerds.